FAQ

1. How long will new hair system last?
There always have a balance between Natural and Durable. Our products have a lifespan ranging from 1 month to over 6 Months. If
you are looking for the most natural, you should choose French/Swiss Lace, Super Thin Skin, Poly Skin. If
you're looking for a base that is durable, you should choose Skin,Bond, Versalite, Fine Mono.

2. How to order a perfect fit custom hair system?
<1>. Send back a mold and a piece of your own hair samples (to match the color and curl etc.).
<2>. Send back an old unite you wear for reference. So we can make a perfect duplication.

3. How soon can I get the hair system?
For a custom order: Standard time: 8-10 weeks. Rush service: Would be 4-5 weeks. For Stock systems once we confirmed your payment
and shipping information, we will ship the order immediately. (Usually within 24 hours)

4. What Shampoo and Conditioner should I use with my hair system ?

We recommend a sulfate-free shampoo. For conditioner, we
recommend Infusium-23 Step 2 conditioner. Both are inexpensive and usually available in grocery stores.