Shipping Delivery

If you have any inquiries concerning the shipping of your order, please get in touch with us directly or refer to the frequently asked questions we've compiled below for answers:

1. Do you ship to my country?

Yes, Grooming Hair ships to most countries and regions across the globe through FedEx. 

2. How long does it take to process my order?

Stock System, Wigs and Hair Extensions are available for immediate shipment which will take 3 to 5 working days before delivery. 

For custom unit production time takes anywhere from 4 to 8 weeks based on different types of knots or bases. Extra-long hair or full cap wig order will need an additional 2 weeks.

the order will take an additional 1-3 working days to be sent out to you. If you want to cut or make a curly style.

3. What is the estimated delivery time?

Normally, shipping will take about 2-5 working days from our  warehouse to your doorstep. Affected by weather, there will be some delays in the delivery.

4. Can I change my shipping address?

 

To modify your shipping address, please get in touch with our customer care or your sales representative as soon as possible, provided that the shipment hasn't been dispatched yet.

If your order is dispatched via FedEx or DHL, we can assist you in requesting a reroute if the shipment has already been shipped. The reroute can cost extra after it goes into action.

Customers are in charge of verifying that the shipping address they have supplied is accurate. Although we make every effort to expedite processing and delivering, there is usually a little window of opportunity to change a shipping address. If you think the shipping address you have provided is incorrect, please get in touch with us right away.

5. What shipping methods do you use?

We often uses FedEx or DHL to ship your orders. 

6. Who pays for taxes and custom duties charged?  

Grooming Hair is not responsible for any custom charges or taxes applied to your order. All fees imposed are the responsibility of the customer (tariffs, taxes, etc.).